Privacy Policy

Effective Date: 3/13/2025 | Last Updated: 3/13/2025

Our Commitment to Your Privacy

VestID LLC ("Company," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application (the "App") and website portal (the "Portal"). By accessing or using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect the following types of information when you use the App or Portal:

1.1 Personal Information

Name
Contact details (email address, phone number)
Account credentials (username, password)
Location data (if enabled by the user)

1.2 Device and Usage Data

Device model and operating system
IP address
App usage analytics
NFC tag scanning data

1.3 User-Provided Information

The App may ask users optional questions to enhance the quality of service.
Responses to these questions may include preferences, usage feedback, or product-related insights.

1.4 Payment Information (if applicable)

Payment details processed securely through third-party providers

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and improve our services
To associate NFC tags with user accounts
To verify the authenticity of objects attached to NFC tags
To enhance security and prevent fraud
To comply with legal obligations
To send important service updates and communications
To personalize the user experience based on responses to optional questions

3. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third-party companies that assist us in service delivery (e.g., hosting, payment processing, analytics)
Brand Partners: Information, including user responses to optional questions, may be shared with the brand associated with the scanned NFC tag to improve customer engagement and service quality.
Legal Compliance: When required by law or regulatory authorities
Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Protection and Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and users should take appropriate precautions when using the App or Portal.

5. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy. Users may request account deletion, but certain data may be retained to comply with legal obligations.

6. User Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access and Correction: Request a copy of your data or correct inaccurate information
Data Deletion: Request the deletion of your personal information
Objection to Processing: Restrict or object to data processing in certain cases
Data Portability: Obtain a copy of your data in a commonly used format

To exercise these rights, contact us at contact@vestid.co.

7. Compliance with Global Privacy Laws

We comply with applicable data protection regulations, including but not limited to:

General Data Protection Regulation (GDPR) – European Union
Lei Geral de Proteção de Dados (LGPD) – Brazil
Ley Federal de Protección de Datos Personales en Posesión de los Particulares – Mexico
California Consumer Privacy Act (CCPA) – United States (if applicable)

8. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction. By using our services, you consent to such transfers.

9. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

11. Contact Information

For any questions regarding this Privacy Policy, please contact us at:

VestID LLC
2140 S Dupont Hwy
Camden, DE 19934-1249
contact@vestid.co